Terms & Conditions

TERMS & CONDITIONS

This website ("Our Site" or "Site") and related services (collectively, the Site and services are referred to as the "Services") are made available to you in accordance with the following terms and conditions (the "Terms and Conditions"). Stores Specialists, Inc. ("SSI") reserves the right to modify these Terms and Conditions from time to time without notice. By accessing Our Site and availing of the Services, you agree to be bound by these Terms and Conditions. Please read these Terms and Conditions carefully before placing your order on www.trunc.ph®.

GENERAL

Our Site is an online marketing platform where various merchants, (the "Merchant/s") offer products to, and transact with, users of the Services. SSI may also act as the Merchant/s for selected products. Merchant/s may also refer to a party other than SSI. Orders placed on Our Site and shipped within or to the Philippines will be facilitated and fulfilled by the Merchant/s. SSI, as the platform operator, will merely facilitate payment on behalf of the Merchant/s and provide all relevant services necessary to fulfill the orders of the users. For the avoidance of doubt, the contract of sale of each user shall be with the Merchant/s only. Philippine taxes will be applied to your order, where applicable.

REGISTRATION & ACCOUNT TERMS AND CONDITIONS

To use some of the services or features made available to you on this Site, you will need to register for an account. When you register, you are required to provide information such as your real name, a valid phone number, a valid e-mail address, and other requested information as indicated. You will likewise be required to provide billing and payment details. You warrant that all information that you provide on this Site are true, accurate, current and complete, and the billing and payment details provided are valid and correct.

To the extent that the information you provide constitutes personal information under applicable data privacy laws, by completing your registration, you shall be deemed to consent to the use of your personal information as may be necessary to process and fulfill your order, as well as to inform you of information relating to your registration on this Site. See our Privacy Policy for more details about this.

You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. You are solely responsible for all activities that occur under your account. You agree to notify SSI immediately of any unauthorized use of your account or breach of security.

PURCHASE OF PRODUCTS

The products are sold by the Merchant/s and SSI, as the platform operator, merely provides the Site and Services. All orders shall be deemed accepted and be irrevocable and unconditional upon placement in the Site. Each order accepted shall be governed by the contract of sale entered into directly and only between you and the Merchant/s.

The Merchant/s shall be entitled to process such orders without your further consent and without any further notice to you.

COLORS AND SELECTION

We make every effort to display the colors of our products included on this Site as accurately as possible. Because the colors that you see depend on your monitor, we do not guarantee that your monitor’s display of any color is accurate.

The selection of items online often varies from the items featured in our stores and in our store advertisements. We operate on a first-come, first-served basis policy. Supplies of items featured online are not subject to rain checks.

SSI takes extra measures to provide you with accurate information on products that are offered on Our Site, based on information provided to us by the Merchant/s. SSI does not guarantee and makes no representation or warranty that all the information is error-free, accurate, current or complete.

PRICING

All prices posted on the Site are inclusive of applicable Philippine taxes and may be subject to delivery charges. All charges are stated in Philippine Peso unless otherwise stipulated.  We reserve the right to amend the prices at any time without giving any reason or prior notice.

All orders shall be paid in full at the time of ordering using any of the available payment options supplied by SSI on the Site. The Merchant/s will not be bound to supply the order until SSI has received cleared funds in full. All credit card payments will be received and processed via our payment gateways or providers of choice.

To the best of our abilities, we try to ensure that the prices posted on the Site are accurate, but this does not warrant that the pricing is always correct. Should your order have an error in price, we reserve the right to cancel your order at any point and notify you and refund to you in full the amount paid.

SHIPPING AND DELIVERY

The products you have ordered shall be delivered to your specified address and shall be subject to shipping and handling charges as set out in the Site. Order Notifications will be sent to your email so make sure you provide a valid email address.

The Merchant/s will make every reasonable effort to deliver your orders to you within the delivery timeframe stated on the Site, but you acknowledge that while stock information on the Site is updated regularly, it is possible that in some instances a product may become unavailable between updates.

All delivery timeframes given are estimates only and delays can occur.

For the avoidance of doubt, an order which includes products from more than one (1) Merchant/s will be delivered within the delivery timeframe of each Mechant/s stated in the Site.

RETURNS AND REFUND

In the event that the products you have received are damaged, defective, or are of a fundamentally different nature from the products as described on the Site, you may return the product/s or request for a refund. See our Return Policy for more information.

Damaged, defective, or fundamentally different products can only be returned or refunded within the period stated on the relevant product display page. The Merchant/s shall be solely responsible for addressing such requests for return or refund, without delay and at its own cost. For more details on how to request a return or refund, please go to this link.

For the avoidance of doubt, the responsibility of SSI for damaged, defective, or fundamentally different products purchased through our Site shall be limited to coordinating with the Merchant/s on any return or refund request of the customer only.

ALL PROMOTIONS
  • All promotions are subject to the Terms and Conditions as shown on this Site. 

  • We reserve the right to limit quantities purchased.

  • All promotions are for a limited period, and the dates covered by the promotion are listed on this Site. 

  • Various promotions may have minimum purchase amount requirements. Those requirements are set forth as part of the online promotion description.

  • Unless otherwise stated as part of the promotion description, all promotions require a purchase.

  • All promotions are void where prohibited by law.

  • SSI reserves the right to modify or terminate our promotions at any time.

FREE ITEMS
  • Items received “free” may not be exchanged. 

  • You may receive one or more “free” items with each online transaction, subject to the terms and conditions of the promotions in effect at the time of the transaction. 

  • When you receive a “free” item as part of a promotion, you are not charged shipping or handling fees for that “free” item. 

  • For orders that one wishes to return that comes with a “free” item (e.g. Buy 1, Get 1; Free Gift with Purchase), the “free” item shall also be returned with the order.

CONTENTS OF THIS SITE AND YOUR USE OF THE CONTENT

This Site includes intellectual property, materials and information (the “Materials”) in many formats, including but not limited to software, images, graphics, photographs, illustrations, audio clips, sounds, music, video clips, text, marks, logos, designs, insignias, symbols, emblems and other proprietary designs and features. All of these Materials are the subject of intellectual property rights (whether registered or unregistered), including but not limited to, copyrights, patents, trademarks, service marks, trade names, business names, rights in works of authorship, moral and artist’s rights, domain names, know-how, database rights, which are owned by SSI, the Merchant/s or third parties, which have licensed or authorized SSI and/or the Merchant/s (as applicable) to use the same in this Site, and are protected by intellectual property laws. Your use of this Site and Materials grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property rights relating to such Materials. You are permitted to use the Materials only as expressly authorized by SSI or the third-party licensors. You may not use, copy, download, reproduce, republish, upload, post, transmit or distribute in any way Materials from this Site. You also may not modify the Materials or use the Materials for any purpose other than your own personal, non-commercial, home use. Modifying or using the Material in any other way is a violation of the intellectual property rights of the Material owner. You also are prohibited from using the Material on any other website or networked computer environment.

You may see various symbols (e.g. ®, ™,) next to Material on this Site. These marks show that the Material is a registered or unregistered mark of SSI, the Merchant/s or a third party, which are protected by intellectual property laws. Nothing in this Site grants you any license, authority or right to use any marks (whether registered or unregistered) displayed on this Site without the written permission of the owner of the mark. You are strictly prohibited from misusing any of the marks or Materials on this Site. Violation of this policy may result in civil or criminal penalties, or both.

STORES SPECIALISTS, INC. (SSI)

This Site, www.trunc.ph®, is controlled and operated by SSI, from its office located at 4/F Midland Buendia Bldg. 403 Sen. Gil Puyat Avenue, Makati City. You may contact customer service by phone at +632-8830-5000 (9:00 AM – 6:00 PM, Monday – Sunday) or by email: concierge@trunc.ph. SSI makes no representation that the information in this Site is appropriate or available for use in locations other than the Philippines. If you choose to access this Site from a location outside the Philippines, then you do so on your own initiative, and you are responsible for complying with any applicable local laws.

INFORMATION THAT YOU SUBMIT TO STORES SPECIALISTS, INC. (“SSI”)

We welcome your comments regarding our merchandise and services, and about our Site. Any notes, messages, ideas, suggestions or other material that you send to us will become the property of SSI. We may use the material in any way we choose and for as long as we choose without any restrictions. By sending us the material, you agree that we have the right to publish the material for any type of use, including promotional and advertising purposes, and that we do not owe you any compensation for using the material. Because we have an unlimited right to use whatever you send us without paying you any compensation, please do not send us any original creative materials such as artwork, stories, slogans or product designs. To the extent that any information you send to us may be classified as personal information under data privacy laws, by sending us such material, you are deemed to have consented to our use and publication of the same.

NON-COMMERCIAL USE

This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, reproduce, transfer, data mine or sell any Materials or Services contained in this Site, nor use any Content or Service for any commercial purpose or derive any commercial gain from the same.

DISCLAIMER

The Services, including this Site and the content of the Site, and any product you purchase through the Service are provided by SSI on an “as is,” “as available,” and “with all faults” basis and without warranties of any kind, either express or implied. To the fullest extent permitted by the applicable law, SSI, as a mere provider of the Site and Services, disclaims any and all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement of products sold in the Site.

SSI does not warrant that the content of this Site will be accurate, reliable, secure or error-free, that any defects will be corrected, or that this Site or the server that makes it available are free of viruses or other harmful components. SSI does not warrant or make any representations regarding the use or the results of the use of the content of this Site or in linked websites in terms of their correctness, accuracy, timeliness, reliability or otherwise. You acknowledge, by your use of this Site, that your use of this Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Site, and that SSI shall not be liable for any damages of any kind related to your use of this Site.

LIMITATIONS ON THE LIABILITY OF STORES SPECIALISTS, INC. (SSI)

You agree that in no event shall SSI, its affiliates, stockholders, officers, directors, employees, agents, suppliers or its content providers be responsible or liable to you or any person or entity whatsoever for any direct or indirect loss, damages (whether actual, consequential, punitive, special, exemplary or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from any information or opinions provided on www.trunc.ph® or from the use of, or the inability to use, SSI information.

You specifically agree that SSI is not liable for any defamatory, offensive or illegal conduct of any user. SSI’s liability to you for actual damages for any claim related to any of the foregoing shall in no event exceed the amount which you have paid to SSI in conjunction with the product under which such claim first arose. If you are dissatisfied with www.trunc.ph® or any information on the website, or with any of these Terms and Conditions, your sole and exclusive remedy is to discontinue using www.trunc.ph®.

You also agree that in no event shall SSI, its affiliates, stockholders, officers, directors, employees, agents be liable to you for:  (a) any delay in the delivery of the products (which are due to causes beyond our control); (b) any damaged, defective or faulty goods or products from Merchant/s (unless damaged as a result of the fault or gross negligence of our own employees and agents); (c) any damage or injury arising out of, or directly or indirectly related to, the products made available by or purchased from the Merchant/s through the Service, including but not limited to any damage or injury suffered from any use of such products; and (d) any inaccuracy or misstatement in the information and content, advertisements, services or products provided by the Merchant/s or any party through the Site in connection with such products. Our responsibility for damaged or defective products purchased through our Site shall only be limited to coordinating with the Merchant/s for the return or replacement of any damaged, faulty or defective product, and/or a refund of the price paid for the product, as applicable.

We shall not be responsible for any losses, liabilities, damages, costs or expenses that are not due to our material breach of these Terms and Conditions, willful misconduct or gross negligence, nor shall we be liable for any indirect, consequential, nominal, contingent or incidental liabilities or damages (including loss of profits).

TERMINATION OF AGREEMENT

These Terms and Conditions will continue as an agreement between us until we terminate them, which we may do at any time without notice to you. We may also terminate your right to use this Site immediately and without notice to you if, in our sole discretion, you fail to comply with any of these Terms and Conditions. If we terminate your right to use this Site, then you are no longer authorized to access or use any of the benefits of this Site. In addition, the restrictions we have imposed on you concerning copying or downloading information, the disclaimers and limitations of liabilities stated in these Terms and Conditions will survive the termination of this Agreement.

ENTIRE AGREEMENT AND SEVERABILITY

The Terms and Conditions stated in this Site shall constitute the entire agreement between us relating to each of the issues discussed in these Terms and Conditions. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement which shall remain in full force and effect.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Last updated on October 30, 2020.

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